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Certificate II in Business (BSB20115)

Assessments are made against units of competency from the Certificate II in Business BSB20115.
  • Process and maintain workplace information (BSBINM201)
  • Communicate electronically (BSBITU203)
  • Produce simple word processed documents (BSBITU201)
  • Create and use spreadsheets (BSBITU202)
  • Communicate in the workplace (BSBCMM201)
  • Use business technology (BSBWOR204)
  • Participate in environmentally sustainable work practices (BSBSUS201)
  • Work effectively in a business environment (BSBIND201)
  • Develop keyboarding speed and accuracy (BSBITU307)
  • Contribute to health and safety of self and others (BSBWHS201)
  • Organise and complete daily work activities (BSBWOR202)
  • Deliver a service to customers (BSBCUS201)
  • Work effectively with others (BSBWOR203)
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Certificate II in Business (BSB20115)

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental

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This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context